Social Media, Social Networking, Social Media Marketing

Mike McGrail over at Social Penguin was asking for some ideas for definitions in less than 140 characters ( yes just a Tweet's worth)

social media - is about what consumers want to talk about

social media marketing - is about how brands listen and respond to what consumers talk about

social media networking - is about consumers gathering to talk and listen to each other and the brands they love or hate


Any takers?

What's The Social Technographics Profile Of Your Customers?

Courtesy of Forrester , you can now classify consumers into six overlapping levels of social participation ( check out the explanation ) . Based on survey data you can see how participation varies among different groups of consumers, globally. You can also analyze the participation of people who buy technology.


They have kindly let me embed the tool here for you to classify your customers.

• Bars indicate the percentage of the selected demographic that are in each Social Technographics group.
• The white marks indicate the same percentages for the whole population of the country selected.
• The index indicates how the demographic compares to the population — a score of 100 means the demographic is the same as the population average.
• The message "No data available" appears when you request a profile for which our survey samples are not large enough to provide a reliable answer. This occurs for age groups in Japan, Metro China, and South Korea. To see profiles in these countries, set the Age to "Not specified".