Tuesday, 18 August 2009

The Conversation Prism

Came across this interesting Conversation Prism visual today, mapping out the various online conversation delivery vehicles a Brand has to choose from as well as the way consumers can interact between themselves, forcing Brands to at the very least to listen in.

I know, I know, it doesn't exactly look like a prism

The Conversation Prism by Brian Solis and Jesse Thomas

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