Saturday, 19 June 2010

Conversation Maturity

Forrester are offering the opportunity to see benchmark 'Social Maturity' with this free survey .

They want to benchmark  companies to see if they can answer questions like:

  • How do you define “social maturity” and why is it important to get there?
  • Which companies are ahead of the curve in implementing social technologies for both external use (i.e., for customers/consumers) and/or internal use (i.e., for employees/partners)?
  • What have been the biggest drivers of success?
  • What are the biggest challenges?
  • What steps do most organizations need to take and why?

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